Refund Policy

At Shronix Technology Pvt. Ltd., we are committed to providing our customers with the highest quality digital and software services. However, if you face any issues with a transaction or service, our refund policy outlines the conditions under which refunds may be granted.

1. Eligibility for Refund

• Duplicate transactions caused by technical errors.
• Amount debited but service not delivered due to a system issue.
• Other exceptional cases reviewed and approved by our support team.

2. Non-Refundable Services

Some services such as API setup fees, platform subscription costs, or integration charges are non-refundable once credentials or access have been provided.

3. Refund Request Procedure

To request a refund, please email us at shronixt@gmail.com with the following details:

• Transaction ID and date
• Registered email or mobile number
• Reason for refund request

Our team will verify the details and respond within 7–10 business days.

4. Refund Timeline

Once approved, refunds are processed to the original payment source within 7–15 working days depending on bank processing timelines.

5. Contact Information

Shronix Technology Pvt. Ltd.
Address: P No 1 A, Opposite Kardhani Petrol Pump, Gokul Nagar, Kalwar Road, Jaipur 302012
Email: shronixt@gmail.com
Phone: +91 8696677897